Frequently Asked Questions

What sizes and formats do you offer?
How long will my prints last?
How do I place an order?
What are Promotional Codes?
How much is postage & packing?
How do I pay?
How long will it take for my order to arrive?
Can I make copies of the prints I order?
Do your prices include VAT/ Sales Tax?

What sizes and formats do you offer?

Select an image from the galleries to view details of available sizes and formats.

We offer the following items:-

Unmounted

  • An unmounted print which you can have mounted and framed yourself. The photographer will sign either the front or the back of the print as you prefer.
  • An unmounted print with digital title text and digital signature included at the lower edge of the image. The photographer will sign the back of the print.

    sample signature

Mounted

  • For our smaller sizes, a print in a black or white mount to fit a standard size picture frame. The photographer will sign the back of the print before attaching it to the backing board and will hand write the title of the image on the mount and will sign the mount too.
  • We don't usually offer mounting for our larger sized prints because larger ready-made frames are not commonly available. We can have a mount custom-made to fit your specified frame size but you'll probably find it easier to have this done by your picture framer. Do contact us directly to discuss this further.

Framed

  • We don't usually offer fully framed prints because of the very high postage costs involved. However, we would be happy to discuss options and prices should you wish to order one of our prints fully framed as a complete gift for family or friends. Please note that turnaround time on such an order would be 3-4 weeks from order plus delivery.

Note: Most images are available as signed, open edition prints. We may introduce limited edition series in the future.

How long will my prints last?

Our images are printed with archival inks on high quality archival paper. The fade resistance of the prints is rated at 150 years.

How do I place an order?
  1. Click on the galleries menu to view and select a gallery. Click on an image thumbnail to see a preview and description of the image.
  2. Next to the image preview click on the dropdown provided to specify the size of print you'd like to order. Available formats for that image and size will be listed below.
  3. Choose which option you'd like to order and enter a quantity in the box provided.
  4. Click on the Add to Basket button. The Basket Contents page will be displayed.
  5. To continue shopping return to the galleries page and add additional items to your basket in the same way.
  6. Each time you add something to your basket you will automatically be taken to the Basket Contents page. You can also access this page at any time by clicking on the Basket menu.
  7. If you have a promotional code, enter it into the box provided and click on the Update button to recalculate the new totals.
  8. To complete your order click on the Checkout button. This will take you to our Google Checkout page where your payment and delivery details will be taken.
What are Promotional Codes?

From time to time we will run promotions offering value discounts on individual prints or offering a percentage discount off your entire order. Details of expiry dates and terms and conditions will either be provided with the codes or available from us on request.

Please note that only one promotion code can be applied to any order.

How much is postage & packing?

Postage and packing costs are the same for all destinations worldwide.

We charge postage only on the single largest or heaviest item you order regardless of how many items you order. The exact cost will be displayed automatically in your Basket as soon as you add an item. As you add more items the cost will updated automatically.

UK orders will be sent by Royal Mail Recorded Delivery.

How do I pay?

Payments are processed securely via Google Checkout. Credit cards are accepted. Please do not hesitate to contact us if you would like to discuss this further.

How long will it take for my order to arrive?

We will notify you when your order has been dispatched.

For standard orders this will normally be within 10 working days of receipt of (cleared) payment. Custom-mounted prints and framed prints may take longer to dispatch. Please contact us for more information.

In the UK delivery will usually be within 2 days of dispatch.

We expect international orders to arrive within 2 weeks of dispatch, although this will vary according to your destination. Please contact us for a more accurate estimate if required.

Can I make copies of the prints I order?

No, you may not make digital or printed copies of any of our images. All of our work is covered by copyright law under the Berne Convention and the Universal Copyright Convention.

Do your prices include VAT/ Sales Tax?

Our prices include VAT within the EU only.

The price you pay is the same regardless of where you are. However, if the billing address is within the EU, the appropriate VAT is included in the price.

We do not normally generate a tax invoice; however please contact us directly should you require one.